Returns &
Exchanges
We hope you love the
items you purchased from us as much as we do but we understand if you change
your mind.
To be eligible for a
return, your item must be unused and in the same condition that you received it,
preferably in it’s original packaging. It must be unworn and unwashed without
body odor or fragrance and returned within 30 days from the date of purchase.
Unfortunately, if you are 30 days past your purchase date and/or your purchase
is damaged, we cannot offer you a refund or exchange.
All return and
exchanges must include a copy of the original purchase slip that references the
order number with a message statement confirming if the item is a return or
exchange and the reason why. Exchanges can only be made within 21 days for
items of equal or lesser value and applicable shipping cost will be incurred by
the customer for shipping of the replacement. Please be sure to indicate the
size and color of the item you would like to replace your return with.
Please send returns or
exchanges to:
Conqer Music
P.O. Box 407
Blandon PA 19510
Once we have received
your return, in proper condition we will process a refund or exchange for the
returned item. Returns are usually processed within 10-14 business days unless
it’s to exchange for an item not currently in stock. If the item is not in
stock you will receive notification from our team with expectations.
Have more questions?
Please feel free to contact us at [email protected]